It was a wonderful experience working with Shannon. She took on a challenging project for us with an uncertain outcome. Her research expertise resulted in a final product that far exceeded my expectations. The creativity and customer focus Shannon brought to my project was impressive! I look forward to working with her again.
ELISSA DARNELL, DIRECTOR OF USER EXPERIENCE, EBAY, INC.
Shannon is an amazing usability and overall user experience consultant. She is extremely professional, detail oriented, and a great team player. Whether you are interested in qualitative or quantitative data, Shannon can gauge the project and your needs and make sure you obtain all the information you need along with a tactical way to move forward on making your product a success.
SKYE LEE, SR. UX MANAGER, NETFLIX, INC.
“I hired Shannon when I was with Access Graphics and again for Tendril Networks. We found Shannon’s input very helpful and appreciated that she found a way to work within our tight budget. You’ll see upon reviewing her credentials that it’d be pretty hard to find a more qualified and experienced user interface expert. I highly recommend Shannon.”
TIM ENWALL, COO, TENDRIL NETWORKS, INC.
Your comprehensive site review and professional analysis, usability testing, navigation card sort, and design style guide set our redesign efforts on a clear course that helped us improve site usability. The detailed reports are full of examples, explanations and visual aides that continue to be a valuable reference as we continue our efforts to improve The Florida Bar website. We are happy to serve as a reference and to recommend Sage Research & Design as an excellent resource for improving usability.
FRANCINE WALKER, COMMUNICATIONS DIRECTOR
PATRICIA HOHMAN, WEBSITE CONTENT MANAGER
THE FLORIDA BAR
When a project comes up that requires UX consultantcy work, Shannon is the first person I think of and will call. She is, without a doubt, an asset to any company and will help bring your design to the next level with her stellar research and design skills. I would highly recommend Shannon for any project that requires an excellent User Experience as a result.
KIMBERLY OSLOB, VP of UX CLIENT SERVICES AT USERZOOM, INC.
Shannon and I have an interesting work relationship. She did UX consulting work for me in the early days of Netscape and then she and I worked together later, both as independent UX consultants. She’s a delight to work with and I value her experience and insights. It’d be hard to find a more efficient, effective, reliable usability/user experience consultant who provides quality and insightful results, no matter what the project constraints may be. I’d love to work with her again!
JANICE JAMES, USER EXPERIENCE STRATEGIST AT DESIGN FOR CONTEXT, FOUNDER OF THE USABILITY PROFESSIONALS ASSOCIATION (UPA/UXPA)
Thank you for taking us as a client. You have helped raise our understanding and expectations for a good user experience, and gave us a great design that will get us there.
CHUNG MENG CHEONG, VP OF PRODUCTS, JAXTR, INC.
I hired Shannon as our company’s first U/X expert consulting resource. I was very pleased with her ability to navigate a startup environment, educate the sr. leadership on the value and need for U/X expertise, and the expertise she brought to the execution and delivery of consumer testing and feedback that we needed at the time. We’ve just hired her for a follow-on project. Welcome back!l
MIKE RUTH, PRODUCT MANAGER, TENDRIL NETWORKS, INC.
We have experience working as user experience experts with the following diverse set of companies as consultants, subcontractors or employees.
Field Trip Factory
Florida Bar, The
Illinois State Bar Association
Service Corporation International
Smith & Nephew